Contact Us
Thank you for visiting Veloraynene.
We are always here to help. Whether you have a question about your order, shipping, product details, returns, or anything else, please feel free to contact our customer support team.
Customer Support
Email: support@veloraynene.com
Phone: +1 (570) 684-6792
For the fastest assistance, please include your order number and the email address used at checkout when contacting us.
Business Name
Veloraynene
Company Information
Capa Holdings Limited
FLAT G-133, 16/F, PHASE 2,
SUPERLUCK INDUSTRIAL CENTRE,
57 SHA TSUI ROAD,
TSUEN WAN, HK
How We Can Help
You can contact us for:
Order status
Shipping information
Product questions
Payment questions
Returns and exchanges
Damaged or missing items
Address changes
General customer support
Response Time
Our customer support team usually replies within 1–3 business days.
Please note that response times may be slightly longer during weekends, holidays, or high-volume periods. We appreciate your patience and will get back to you as soon as possible.
Before Contacting Us
To help us resolve your request faster, please include:
Your full name
Your order number
The email address used for the order
A clear description of your question or issue
Photos or videos if your item arrived damaged or defective
Thank You
At Veloraynene, we care about making your home shopping experience simple, smooth, and reliable.
Thank you for choosing Veloraynene. We look forward to helping you.