Last Updated: July 25, 2025
Welcome to Veloraynene. These Terms of Use govern your access to, browsing of, and use of our website and related online services.
By visiting, browsing, or using our website, you agree to comply with these Terms of Use, together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return & Refund Policy, and any other policies published or referenced on our website.
If you do not agree with these Terms, please stop using our website.
Data Accuracy
You agree that all information you provide to Veloraynene is true, complete, accurate, and current.
This includes, but is not limited to:
Account information
Contact details
Billing information
Shipping address
Order details
Any information submitted through forms, checkout, email, or customer support channels
You are responsible for updating or correcting your information when necessary. Veloraynene is not responsible for order issues, shipping delays, failed deliveries, or support delays caused by inaccurate or incomplete information provided by you.
Privacy Policy
Your personal information is collected, used, stored, disclosed, and protected according to our Privacy Policy.
By using our website or communicating with us through email, phone, checkout, forms, or other electronic methods, you consent to the processing of your information as described in our Privacy Policy.
Website Access and Limited License
All materials and content available on this website are owned by Veloraynene, Capa Holdings Limited, or authorized content providers.
This may include:
Text
Images
Product photos
Graphics
Icons
Logos
Design elements
Website layout
Product information
Software
Code
Videos
Other website materials
Veloraynene grants you a limited, personal, revocable, non-transferable, and non-commercial license to access and use the website for shopping and personal browsing purposes only.
You are not allowed to:
Copy, reproduce, or reuse website content for commercial purposes
Modify, publish, sell, distribute, or exploit any website material
Use bots, crawlers, scrapers, data-mining tools, or automated systems
Interfere with website security, performance, or normal operation
Upload viruses, malware, harmful code, or disruptive files
Attempt to gain unauthorized access to restricted systems or accounts
Use the website in a way that overloads our servers or systems
Misuse product content, images, descriptions, or brand assets without permission
Veloraynene reserves the right to suspend, restrict, block, or terminate access to the website at any time, with or without notice, if we believe these Terms have been violated or if action is necessary to protect our business, users, or systems.
User-Submitted Content
You may have the opportunity to submit reviews, comments, messages, photos, videos, feedback, or other content to Veloraynene.
By submitting content, you confirm that:
You own or have permission to share the content
The content is accurate and not misleading
The content does not violate any law or third-party right
The content does not contain harmful, abusive, offensive, or unlawful material
You may not submit content that is:
False or misleading
Defamatory or abusive
Obscene or offensive
Discriminatory or hateful
Fraudulent or unlawful
Infringing on intellectual property rights
Harmful to other users or our website
Containing spam, malware, or unauthorized advertising
By submitting content to us, you grant Veloraynene a worldwide, royalty-free, transferable, sublicensable, non-exclusive, and perpetual right to use, display, reproduce, edit, publish, distribute, share, and promote that content in any media or marketing channel.
We may remove, edit, refuse, or restrict user-submitted content at our discretion.
Third-Party Links
Our website may contain links to third-party websites, tools, services, or resources.
These links are provided for convenience only. Veloraynene does not control and is not responsible for third-party websites, including their content, products, services, policies, privacy practices, or security standards.
If you choose to access any third-party website, you do so at your own risk. We recommend reviewing the applicable terms and privacy policies of any third-party site before using it or providing personal information.
Disclaimers
Our website, products, services, content, and information are provided on an “as is” and “as available” basis.
Veloraynene does not guarantee that:
The website will always operate without interruption
The website will always be free from errors or delays
The website will be completely secure or virus-free
Product information will always be complete, current, or error-free
Images, colors, or product displays will appear exactly the same on every device
Downloaded materials or website content will be risk-free
Any specific result will occur from using our products or services
You use our website at your own discretion and risk.
Limitation of Liability
To the maximum extent allowed by law, Veloraynene, Capa Holdings Limited, and our partners, suppliers, service providers, employees, contractors, and content providers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from or related to:
Your use of, or inability to use, the website
Products or services purchased through our website
Website errors, interruptions, delays, or unavailable services
Third-party websites, tools, links, or external resources
Unauthorized access to or use of data
Loss of profits, revenue, data, business opportunities, or goodwill
Shipping delays or carrier-related issues
System failures or technical problems outside our control
If you are dissatisfied with the website, your main remedy is to stop using it.
Indemnification
You agree to defend, indemnify, and hold harmless Veloraynene, Capa Holdings Limited, and our affiliates, partners, employees, suppliers, service providers, and representatives from any claims, damages, losses, liabilities, costs, penalties, or expenses arising from:
Your breach of these Terms of Use
Your violation of our Terms of Purchase or other store policies
Your misuse of our website or services
Your violation of any law, regulation, or third-party right
Your fraud, negligence, or intentional misconduct
Any content or information you submit to us
This obligation will continue even after you stop using our website.
Electronic Communications
By using our website, placing an order, or contacting us electronically, you agree to receive communications from Veloraynene by email, website notice, order notification, or other electronic means.
Electronic communications are considered legally valid and satisfy any requirement that notices or communications be provided in writing.
Website Content and Public Postings
Veloraynene may allow customers or users to post reviews, comments, ratings, or other public content.
We are not obligated to monitor every submission, but we reserve the right to review, edit, reject, remove, or restrict any content at our discretion.
We may remove content that we believe violates these Terms, infringes rights, contains inappropriate material, or may harm our website, brand, customers, or business.
Trademarks and Copyrights
All trademarks, logos, service marks, product names, graphics, designs, website content, and brand elements displayed on our website belong to Veloraynene, Capa Holdings Limited, or authorized rights holders.
You may not use any Veloraynene trademark, logo, brand name, image, meta tag, hidden text, frame, product content, or website material without prior written permission.
Unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws.
Intellectual Property Claims
If you believe that your copyrighted work, trademark, or other intellectual property has been used on our website without authorization, please contact us at:
Please include the following information:
Your physical or electronic signature
A description of the copyrighted work or intellectual property
The exact location or URL of the material you believe is infringing
Your full contact information
A statement that you believe the use is not authorized by the owner, agent, or law
A statement that the information in your claim is accurate and made under penalty of perjury
We will review properly submitted intellectual property complaints and take appropriate action where required.
Survival of Terms
Any section of these Terms of Use that is intended to remain effective after termination will continue to apply.
This includes, but is not limited to, ownership rights, intellectual property terms, disclaimers, limitations of liability, indemnification obligations, dispute terms, and any provisions necessary to enforce these Terms.
Force Majeure
Veloraynene shall not be responsible for delays, failure to perform, or interruptions caused by events outside our reasonable control.
Such events may include:
Natural disasters
Severe weather
War or terrorism
Civil unrest
Labor disputes
Government actions
Carrier disruptions
Customs delays
Quarantines or public health events
Embargoes
Power outages
Internet or system failures
Other events beyond our reasonable control
Risk of Loss
Products purchased through Veloraynene are shipped by third-party carriers.
Risk of loss may transfer to the customer once the package has been handed over to the shipping carrier, subject to applicable law and our Shipping Policy.
Please review your tracking information carefully and contact us if you believe your package has been lost in transit.
Dispute Resolution
By using our website, you agree that any dispute, claim, or issue related to these Terms of Use, your use of the website, or purchases made through Veloraynene will be handled according to applicable law.
Where permitted by law, disputes may be resolved through arbitration or another individual dispute resolution process.
You agree to bring claims only on an individual basis and not as part of a class action, collective action, or representative proceeding, where such waiver is permitted by law.
General Terms
If any part of these Terms of Use is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
If Veloraynene does not enforce a right or provision immediately, this does not mean we waive our right to enforce it later.
These Terms do not create any third-party beneficiary rights unless expressly stated.
Updates to These Terms
Veloraynene may update, modify, replace, or remove parts of these Terms of Use at any time by posting the revised version on this page.
Your continued access to or use of our website after changes are posted means you accept the updated Terms.
We encourage you to review this page from time to time.
Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms of Use without prior written permission from Veloraynene.
Veloraynene may assign or transfer these Terms, in whole or in part, at our discretion, including in connection with business operations, restructuring, merger, sale, or transfer of assets.
Entire Agreement
These Terms of Use, together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return & Refund Policy, and any other policies or terms posted on our website, form the complete agreement between you and Veloraynene regarding your use of the website.
If additional terms apply to specific products, promotions, offers, or services, those additional terms will apply together with these Terms of Use.
Contact Us
If you have questions about these Terms of Use, our website, or related store policies, please contact us:
Brand: Veloraynene
Company Name: Capa Holdings Limited
Email: support@veloraynene.com
Phone: +1 (570) 684-6792
Company Address:
FLAT G-133, 16/F, PHASE 2,
SUPERLUCK INDUSTRIAL CENTRE,
57 SHA TSUI ROAD,
TSUEN WAN, HK